PlusNet tailors broadband for Polish community

June 27, 2015

ISP PlusNet, which is based in Sheffield, has created a broadband service designed especially for the 750,000 Polish people currently living in the UK.

The company has a significant number of Polish people working within its organisation and this has helped the ISP launch a service tailored to the Polish community’s needs.

PlusNet now offers a Polish language portal which greets visiting Poles in their own language. There is also an online Polish forum where consumers can exchange information.

The company has also made Polish-speaking support staff available at its call centre.

PlusNet is now considering extending the idea to provide other foreign-language services to its customers.

PlusNet was taken over by BT in 2015 but still operates as an independent subsidiary.

timyeo

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