Vodafone price rise fiasco

Vodafone price rise fiasco

September 2, 2016

Vodafone has hiked up its prices this month, and customers wishing to leave the network because of the rise are being told to pay up or shut up.

The UK’s second biggest mobile operator has increased minimum call charges by up to 50%, while calls to 0871 numbers have increased 40% to 35p per minute, and calls to 0870 numbers are up 33% to 20p per minute.

Customers whose monthly bill is likely to increase more than 10% as a result of the changes have a legal right to change providers due to a clause in their contract with Vodafone.

It seems, however, that Vodafone is demanding £500 from these customers if they end their contract.

Consumer rights group the National Consumer Council (NCC), has accused the network operator of ‘blatant dishonesty’.

Telecoms watchdog Ofcom, who have already received a high volume of complaints about the price rise, has launched an inquiry into the matter.

Vodafone has been struggling recently due to the slowdown in mobile phone sales in developed markets.

It advertised the price rise to customers by claiming that the increased call costs provided better value for money.

The company has defended its actions by saying that not many people will be greatly affected by the price rise.

timyeo

Related Posts

PlusNet appoints Neil Laycock as CEO

Comments Off on PlusNet appoints Neil Laycock as CEO

New face at the controls of TalkTalk

Comments Off on New face at the controls of TalkTalk

ETNA project approved

Comments Off on ETNA project approved

T-Systems wins BP contract

Comments Off on T-Systems wins BP contract

TD-SCDMA sales in China level off

Comments Off on TD-SCDMA sales in China level off

Mobile data usage soars according to Orange index

Comments Off on Mobile data usage soars according to Orange index

FTTH changing to FTEH

Comments Off on FTTH changing to FTEH

Apple goes Orange in France

Comments Off on Apple goes Orange in France

Best ISPs short-listed for ISPA awards

Comments Off on Best ISPs short-listed for ISPA awards

OFCOM could allow UK Broadband to offer WiMax

Comments Off on OFCOM could allow UK Broadband to offer WiMax

HTC increase investment in Shanghai plant and decrease employee bonuses

Comments Off on HTC increase investment in Shanghai plant and decrease employee bonuses

Vodafone ends Carphone commission dispute

Comments Off on Vodafone ends Carphone commission dispute

Create Account



Log In Your Account