USwitch highlights broadband usage confusion

USwitch highlights broadband usage confusion



October 24, 2016

A new survey carried out by consumer group USwitch has found that one million UK consumers have either exceeded or nearly exceeded their broadband usage limit.

Most ISPs set a cap on the amount of monthly bandwith available, depending on which package a customer chooses.

However, the research found that this causes confusion as some services which are actually advertised as unlimited, are still subject to these usage limitations.

Exceeding the limit can result in the service being cut off, and with more and more people working from home, the implications of this are obviously serious.

uSwitch found that 80% of UK broadband customers were confused over their bandwith usage limit, so there is obviously a need for ISPs to make the terms of their offers much clearer to consumers.

Tim Yeo

Related Posts

HSL unveils 2.75G picocell

Comments Off on HSL unveils 2.75G picocell

Grant Thornton chooses Vodafone for mobile broadband

Comments Off on Grant Thornton chooses Vodafone for mobile broadband

Setanta Sports August deal for Talk Talk customers

Comments Off on Setanta Sports August deal for Talk Talk customers

Telenor launches Turbo-3G in Norway

Comments Off on Telenor launches Turbo-3G in Norway

China Unicom announces WCDMA winners

Comments Off on China Unicom announces WCDMA winners

Sony Ericsson predict poor results for first quarter

Comments Off on Sony Ericsson predict poor results for first quarter

Vodafone to partner with Lebara Mobile

Comments Off on Vodafone to partner with Lebara Mobile

Carrier Ethernet vendors test interoperability

Comments Off on Carrier Ethernet vendors test interoperability

Chinese government issues 3G licenses

Comments Off on Chinese government issues 3G licenses

Virgin Media blasts speed test websites

Comments Off on Virgin Media blasts speed test websites

Sony Ericsson targets emerging markets

Comments Off on Sony Ericsson targets emerging markets

2008: The Year of the Netbook

Comments Off on 2008: The Year of the Netbook

Create Account



Log In Your Account